GCI is a renowned telecommunications company, offering a wide range of services, including internet, wireless, cable TV, and more. Their customer service team provides support to resolve various service-related issues, offering assistance and guidance to ensure optimal user experiences.
| Contact Method | Information |
|---|---|
| Call | 📞 800-800-4800 |
| 📧 bcs@gci.com | |
| Operating Hours | ⏰ Mon-Fri: 8 AM – 8 PM (Alaska Time) |
| Address | 📍 GCI Business Corporate Headquarters 2550 Denali Street Suite 1000 Anchorage, AK 99503 |
| Website | 🌐 GCI Support Articles |
Services and Support
GCI’s customer service assists users with troubleshooting, technical inquiries, service activation, billing, and general account-related support. Whether it’s connectivity issues, device setup, or understanding service plans, GCI’s dedicated team aims to address customer concerns promptly and efficiently.
Key Takeaways
- Comprehensive Support: GCI’s customer service offers assistance for various telecommunications services, including internet, wireless, and cable TV, ensuring a broad range of support.
- Accessible Communication: Users can reach out via phone or email for support, addressing a wide array of queries or issues they might encounter.
- Convenient Operating Hours: GCI’s customer service operates during weekdays, providing ample time for users to seek assistance with their telecommunications needs.
Frequently Asked Questions (FAQs)
1. What kind of support does GCI provide? GCI’s customer service assists with troubleshooting technical issues, setting up services, billing inquiries, and general account-related support for internet, wireless, and cable TV services.
2. How can I contact GCI for assistance? You can reach GCI’s customer service by calling the provided number or emailing them with your queries or issues.
3. Are there specific operating hours for customer support? Yes, GCI’s customer service operates from Monday to Friday, from 8 AM to 8 PM, following Alaska Time.
4. Can I get assistance with internet-related problems or service activation? Absolutely, GCI’s customer service team is trained to assist with various internet-related issues, including troubleshooting and service activation.
5. Where is GCI’s Business Corporate Headquarters located? The headquarters are situated at 2550 Denali Street Suite 1000, Anchorage, AK 99503, serving as the central hub for administrative operations and customer support.
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